Effective Date: July 10, 2025

At Fiona and Amelia’s Place, your privacy is critically important to us. This Privacy Policy explains how we collect, use, protect, and disclose information and data when you use our website and services. By visiting our site or purchasing from us, you agree to the terms outlined below.

1. Information We Collect

a. Personal Information

We collect personal information when you:

  • Place an order
  • Subscribe to our newsletter
  • Contact customer support
  • Participate in promotions

Examples of personal information include:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information

b. Non-Personal Information

We also collect non-personal data through:

  • Cookies
  • Web analytics
  • Device/browser information

This helps us analyze trends, track user interaction, and improve our services.

2. How We Use Your Information

We use your information to:

  • Process orders and provide customer support
  • Send order confirmations and shipping updates
  • Respond to inquiries and fulfill requests
  • Improve our website and services
  • Send marketing emails (with opt-out options)
  • Prevent fraudulent activity and enforce our policies

3. Sharing Your Information

We do not sell or rent your personal information. We may share it only with:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping companies (e.g., USPS, FedEx)
  • Marketing platforms (for emails, if you opt-in)
  • Legal authorities (if required by law)

All third parties are contractually obligated to maintain the confidentiality of your data.

4. Data Retention

We retain your personal data only as long as necessary:

  • Order history is retained for 7 years for accounting
  • User accounts remain active unless deleted by request
  • Inactive email subscribers are periodically removed

5. Security of Information

We implement industry-standard safeguards:

  • SSL encryption
  • Secure payment gateways
  • Regular malware and vulnerability scans

Despite these measures, no online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Cookies and Tracking Technologies

Cookies help personalize your shopping experience:

  • Store cart items
  • Maintain session state
  • Analyze usage behavior

You may disable cookies in your browser, though this may limit functionality.

7. Children’s Privacy

Fiona and Amelia’s Place does not knowingly collect information from children under the age of 13. If we discover this has occurred, we will delete the information promptly.

8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccuracies
  • Delete your data
  • Object to processing
  • Withdraw consent

To exercise these rights, contact us.

9. Third-Party Links

Our site may include links to external websites. We are not responsible for their content or privacy practices. Please review their policies separately.

10. Changes to the Policy

We may update this Privacy Policy at any time. Changes will be posted with a new effective date. Continued use of the site implies consent to the updated policy.

11. Contact Information

If you have any questions regarding this policy, please contact: Support@Fnaclothings.com